TERMS & CONDITIONS

1. Insurance

YOU MUST HAVE YOUR OWN TRAVEL INSURANCE TO COVER THIS RETREAT. You need to have your own travel insurance and provide us with those details in case of emergency. Your insurance should cover you for cancellation, sickness, losses and all the usual risks. This is a condition of booking one of our retreats.

2. Booking 

A non-refundable 25% deposit is required to confirm your place on the retreat.  The 75% balance is then required at least 40 days ahead of the retreat start date.  Should payment not be received by then we reserve the right to transfer your place on the retreat to another person at our discretion.  Any balance payments are fully refundable until 40 days before the retreat start date, and are fully non-refundable from the 40 days preceding the retreat start date.  

Your retreat reservation is fully transferable to another person of the same gender over the age of 18, for the same date and package, provided you let us know at least 14 days in advance.

3. Payment

The prices quoted on our website are in British Pounds. To keep admin costs to a minimum, payment is via PayPal online (you don’t need a PayPal account, just your bank card). If you wish to pay by other means, please contact us via email or phone to arrange. 

4. Accommodation

The majority of rooms on our retreats are based on two sharing with twin beds.  If booking a single place we will highlight this ahead of confirming your booking.  When sharing a room with a stranger we will ensure it’s with the same gender as yourself. A single occupancy supplement is available upon request and the price for this will vary from retreat to retreat.

5. Your Travel Arrangements

All travel arrangements are your responsibility and at you own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Once you book we will let you know which flights the retreat leader is taking – ideally we can travel together, but this is just to make it more fun, not a requirement. Transfers to/from the retreat are included in your booking – provided you let us know when you are arriving and departing when you pay your balance.

6. Our liability to you

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

(c) We are not liable for any injuries you may incur. Yoga classes are undertaken at your own risk. We are not liable for any medical or psychiatric conditions which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

7. Complaints

If you have a problem during your retreat, please inform one of our team immediately and she will endeavour to put things right.

8. Cancellation by us

We reserve the right in any circumstances to cancel a retreat, in which case we will offer a full refund of all monies paid. 

9. Legal Disclaimer

The information contained in this Site is for general guidance on matters of interest only. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this Site. Accordingly, the information on this Site is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice and services. As such, it should not be used as a substitute for consultation with professionals or other competent advisers. Before making any decision or taking any action, contact us directly using the contact details on this site.

While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, ArtistsAdventur.es is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

In no event will ArtistsAdventur.es, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages. Certain links in this site connect to other websites maintained by third parties over whomArtistsAdventur.es has no control. ArtistsAdventur.es make no representations as to the accuracy or any other aspect of information contained in other websites.

10. Privacy Policy
Your privacy is important to us – we too hate getting unwanted mail or ads popping up all over the place when you’re browsing online. 

The Information we collect:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys

The Information we DON’T collect:

  • Credit/Debit Card Information – payments are processed through PayPal, who ensure your banking details are never viewed by us.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For the essential and practical information we need to run the retreats tailored as much as possible for your needs
  • To improve our products and services
  • To improve the website and the online experience
  • To let you know about upcoming retreats, offers and events which we think may be of interest
  • To get feedback from you about your experience on our retreats and everything around them – online, social media etc.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
A website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement – if you’re concerned about it, just check the privacy policy of the website you’re visiting.